Supply chain management 101: principles, examples, and templates

Example of SCM

Understanding the importance of SCM to its business, Walgreens Boots Alliance Inc. placed focused effort on transforming its supply chain in 2016. The company operates one of the largest pharmacy chains in the United States and needs to efficiently manage and revise its supply chain so it stays ahead of the changing trends and continues to add value to its bottom line.

As of July 5, 2016, Walgreens has invested in the technology portion of its supply chain. It implemented a forward-looking SCM that synthesizes relevant data and uses analytics to forecast customer purchase behavior, and then it works its way back up the supply chain to meet that expected demand.

For example, the company can anticipate flu patterns, which allow it to accurately forecast needed inventory for over-the-counter flu remedies, creating an efficient supply chain with little waste. Using this SCM, the company can reduce excess inventory and all of the inventories’ associated costs, such as the cost of warehousing and transportation.

The Importance of Supply Chain Management

Supply Chain Management is hugely important to every company, especially if they manufacture or store their own stock. It can help companies to remain profitable when competitors are struggling to break even. The main importance of Supply Chain Management to businesses revolves around decreasing costs and creating reliable workflows within and outside of the company.


  • Decreasing Costs There are many different sides to Supply Chain Management. From the production management side, supply chain looks after sourcing suppliers for production or delivery of materials. This role needs to ensure not only that they find the best prices in the marketplace but also the most reliable suppliers available. This is to ensure that materials get delivered on-time and in good condition, thus companies can continue to operate at maximum levels in order to meet the demands of their industry. This role might not necessarily opt for the cheapest materials in the market but Supply Chain Management decreases costs overall by ensuring that the company can reach its objectives continuously with minimal disruption to service.
  • Reliable Workflows: On the services side, Supply Chain Management is making sure that customers receive their purchases within an acceptable time and in the condition they expect it to be in. This means that courier services must be vetting and monitored to ensure that high standards are maintained and that the cost of the service equates to the true value of it. If, for instance, a courier delivered parcels on time for three months and then began to deliver parcels on average two days later than promised, with the proper feedback channels and workflows in place, the supply chain department will know these things are happening and be able to rectify the situation before things get out of hand. The business must review all workflows regularly to make sure they are running in the most efficient way possible.

Supply Chain Manager Job Description Template

Supply Chain Managers are pivotal players in the logistics planning process. They help companies identify problems as they develop, manufacture, store, and ship products. They must be able to create strategies by analyzing information and processes and present their findings.

The voice of the Supply Chain Manager impacts all aspects of the manufacturing process. Candidates should be strong communicators who love to collaborate with others.

Supply Chain Management requires an understanding of accounting, legal documents, and to build lasting relationships as they increase efficiency and focus on warehouse optimization.

Supply Chain Manager Responsibilities:

  • Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
  • Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
  • Build relationships within the company and with external parties, such as suppliers or distributors.
  • Read and comprehend legal documents, such as contracts or import/export agreements.
  • Understanding of principles of accounting and finance.
  • Collaborate with others from diverse backgrounds in order to identify problems and find solutions.

Examples of Supply and Demand

A classic supply and demand example happens at Christmas for lots of companies across the world. During the year demand is steady for many types of toys. Prices are consistent as supply can match or exceed demand. But at Christmas demand multiplies tenfold, making it hard for supply to keep up with the needs of the marketplace. This leads to prices rising as limited stock and increased demand makes products more sought after. After Christmas day however prices go back to normal or even under the original price to compete with sales at that time of the year. Prices drop as demand defaults back to its previous levels before the Christmas rush started.

Another supply and demand example is in agriculture where if a crop is plentiful in harvest the retailers may buy more stock from the source, but pay farmers less and charge the customer less per kg in order to get rid of excess supply. The opposite is the case when a crop has had a bad harvest as demand outweighs supply so prices much increase.

Different Links in the Supply Chain

  • Customer — The start of the supply chain is the customer. The customer decides to purchase a product and in turn contacts the sales department of a company. A sales order is completed with the date of delivery and the quantity of the product requested. It may also include a segment for the production facility depending on whether the product is available in stock or not.

  • Planning — Once the customer has made his/her sales order, the planning department will create a production plan to produce the product adhering to the needs of the customer. At this stage, the planning department will be aware of raw materials needed.

  • Purchasing — If raw materials are required, the purchasing department will be notified and they in turn send purchasing orders to the suppliers asking for the deliverance of a specific quantity of raw materials on the required date.

  • Inventory — Once the raw materials have been delivered, they are checked for quality and accuracy and then stored in a warehouse till they are required by the production department.

  • Production — Raw materials are moved to the production site, according to the specifics laid out in the production plan. The products required by the customer are now manufactured using the raw materials supplied by the suppliers. The completed products are then tested and moved back to the warehouse depending on the date of delivery required by the customer.

  • Transportation — When the finished product is moved into storage, the shipping department or the transportation department determines when the product leaves the warehouse to reach the customer on time.

9) Health, Safety & Environment

Health, Safety & Environment should be the top priority in most business. Outsourcing trend and growing importance of supply chains has its implications for the working conditions and health and safety of workers of supplier and contracting companies, all these aspects needs to be consolidated and must be considered in weekly or monthly meetings of any supply chain depart.

I have seen some companies apply different strategies and instruments to impose OSH requirements to their suppliers. These actions are often part of a broader sustainable supply-chain management approach, and focus on the selection, auditing, monitoring, and training of the suppliers concerned. Examples are specific procurement strategies (applying OSH standards for selecting suppliers), management standards such as SA 8000, OSHAS 18001 or ISO 26000 etc.

Understanding Supply Chains

A supply chain involves a series of steps involved to get a product or service to the customer. The steps include moving and transforming raw materials into finished products, transporting those products, and distributing them to the end-user. The entities involved in the supply chain include producers, vendors, warehouses, transportation companies, distribution centers, and retailers.

Key Takeaways

  • A supply chain is a network between a company and its suppliers to produce and distribute a specific product or service.
  • The entities in the supply chain include producers, vendors, warehouses, transportation companies, distribution centers, and retailers.
  • The functions in a supply chain include product development, marketing, operations, distribution, finance, and customer service.
  • Supply chain management results in lower costs and a faster production cycle.

The elements of a supply chain include all the functions that start with receiving an order to meeting the customer’s request. These functions include product development, marketing, operations, distribution networks, finance, and customer service.

Supply chain management is a very important part of the business process. There are many different links in this chain that require skill and expertise. When supply chain management is effective, it can lower a company’s overall costs and boost profitability. If one link breaks down, it can affect the rest of the chain and can be costly.

By cutting back on delays in product delivery, successful supply chain management also helps boost customer service.

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Supply Chain

Supply Chain Management vs. Business Logistics Management

The terms supply chain management and business logistics management—or simply, logistics—are often used interchangeably. Logistics, which is one link in the supply chain, is different.

Logistics refers specifically to the part of the supply chain that deals with the planning and control of the movement and storage of goods and services from their point of origin to their final destination. Logistics management begins with the raw materials and ends with the delivery of the final product.

Successful logistics management ensures that there is no delay in delivery at any point in the chain and that products and services are delivered in good condition. This, in turn, helps keep the company’s costs down.

How the Flow of Manufacturing Costs Works

The flow of manufacturing costs refers to the process of using materials and labor to complete a finished product that can be sold to a customer. A supply chain management system can reduce the cost and complexity of the manufacturing process, particularly for a manufacturer who uses many parts.

For example, a clothing manufacturer may first move raw materials into production, such as fabric, zippers, and other pieces used to make clothing. The manufacturer then incurs labor costs to run machinery and perform other work using the materials. Once the items are completed, they must be packaged and stored until they are sold to a customer. 

Reliable Suppliers

An efficient supply chain management process requires reliable suppliers. This means they produce a quality product that meets the manufacturer’s needs, and the product is delivered on time.

Assume, for example, that XYZ Furniture manufactures high-end furniture, and that a supplier provides metal handles and other attachments. The metal components need to be durable so they can be used on the furniture for years, and the metal parts shipped to XYZ should work as intended. The supplier must be able to fill the manufacturer’s orders and ship metal parts to meet XYZ’s production needs. These steps are necessary to produce a quality product that is shipped to a customer in a timely manner.

Supply Chain and Deflation

The evolution and increased efficiencies of supply chains have played a significant role in curbing inflation. As efficiencies in moving products from A to B increase, the costs in doing so decrease, which lowers the final cost to the consumer. While deflation is often regarded as a negative, supply chain efficiencies are one of the few examples where deflation is a good thing.

As globalization continues, supply chain efficiencies become more optimized, which keeps the pressure on input prices.

Quotes


“You don’t want to negotiate the price of simple things you buy every day.” ~Jeff Bezos, founder and CEO of Amazon. 

“Price is rarely the most important thing. A cheap product might sell some units. Somebody gets it home and they feel great when they pay the money, but then they get it home and use it and the joy is gone.” ~Tim Cook, Apple CEO.

“All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.” ~Taiichi Ohno, father of the Toyota Production System.

“Any product that needs a manual to work is broken.” ~Elon Musk, founder or co-founder Tesla, SpaceX, SolarCity, PayPal.

“You can learn from everybody.” ~Sam Walton, founder of Walmart.

“Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.”  ~Tom Peters.

“Don’t let the digital supply chain scare you. Big data, IoT, artificial intelligence, blockchain, 3D printing, autonomous vehicles and machine learning are just ways to improve SCM.” ~SupplyChainToday.com.

Рейтинг SCM-структур

Данные исследования компании AMR Research среди компаний касательно эффективности работы SCM-структуры.

Отлаженная система поставок помогает совершенствовать систему планирования, оптимизировать складские запасы, осуществлять своевременные поставки, обеспечивать соответствие предложения спросу, снижать затраты и, как следствие, увеличивать рыночную стоимость компании. Не секрет, что успешность бизнеса Apple во многом объясняется профессиональным управлением цепочками поставок и постоянными мероприятиями, нацеленными на оценку их эффективности. По данным AMR Research в рейтинг 25 лучших компаний с наиболее результативной и производительной системой supply chain вошло 10 крупнейших ИТ-компаний, а лидирующую позицию заняла Apple. Подпирает позиции «яблочной» конторы не менее именитая Dell

Удивительно, что среди японских компаний, которые известны своим пристальным вниманием к производственной гигиене и постоянному повышению эффективности работы всей цепи структур, присутствует только лишь Toyota, которая оказалась на десятом месте

Кто управляет запасом?

Как правило, в торговой компании запасом управляет закупщик (менеджер по закупкам, категорийный менеджер, снабженец и т.п.) — вариантов названий встречается множество. Мы будем пользоваться обобщающим термином «закупщик», подразумевая выполнение части работы, связанной с управлением запасом. Тактика работы закупщика может варьироваться. Давайте рассмотрим крайние варианты.

1) Закупщик-эксперт: тонко чувствует рынок, знает все о закупаемом товаре, имеет прекрасные, часто приятельские, отношения с поставщиками, опирается в работе на интуицию, опыт и свое представление о приоритетах. Закупщики-эксперты работают производительно и эффективно, обеспечивая серьезные конкурентные преимущества. Однако порой их работа не прозрачна для руководства; эксперту очень сложно найти замену, а в случае его ухода из компании львиная доля наработок эксперта уйдет вместе с ним.

2) Закупщик-клерк представляет собой другую крайность — равнодушный исполнитель должностной инструкции, управляющий запасом по формальным показателям, не имеющий никаких уникальных знаний. Клерку относительно легко найти замену или подвергнуть ротации кадров, качество его работы определяется, главным образом, качеством описания рабочих процессов, затраты работодателя на содержание такого специалиста относительно невелики. Расплатой за перечисленные блага является текучесть кадров, формальное отношение к делу, непрофессионализм.

При желании получить идеального закупщика искать его надо, скорее всего, между упомянутыми крайностями. Очевидно, нам нужен неравнодушный к делу специалист, управляющий запасом не менее эффективно, чем закупщик-«эксперт». В то же время замена его в случае необходимости не должна быть сопряжена с особыми трудностями. Одним из решений может стать работа аккуратного и лояльного работника, вооруженного прогрессивными средствами управления запаса

Немаловажно, что суть методики расчетного управления запасом остается за ширмой, обеспечивая сохранение «ноу-хау»— расчеты выполняются компьютером по нажатию кнопки.

3) Performance Metrics

The purpose of this section is to display the key performance indicators (KPIs) and measurements for the supply chain department. Focus of these KPI`s is the performance of the respective supply chain organization from a customer perspective (face to customer). Thus the performance of all deliveries to customers initiated by the respective supply chain organization. Typical list of metrics could be On Time Delivery, Gross Inventory, Days On Hand (or Inventory Turns), cost per line shipped, Stock fill rate (SFR), Defective Parts Per Million (DPPM), Excess & Obsolete (E&), Cost of Premium Freight, Supplier On Time Delivery, Customer Order Past Due to Request has to be measured and discussed in supply chain department meetings.

Return

The last and final stage of supply chain management is referred as the return. In the stage, defective or damaged goods are returned to the supplier by the customer. Here, the companies need to deal with customer queries and respond to their complaints etc.

This stage often tends to be a problematic section of the supply chain for many companies. The planners of supply chain need to discover a responsive and flexible network for accepting damaged, defective and extra products back from their customers and facilitating the return process for customers who have issues with delivered products.


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About this Course

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Businesses and their supply chains are facing increasing competition and uncertainty in what is now a truly globalised trade environment. To remain competitive, organisations need to think globally – ensuring supply chains meet customer demands while minimising costs and maximising responsiveness. From a strategic perspective, this involves making important trade-off decisions between cost, quality and flexibility of supply chains. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) this course will equip you with the future-focused capabilities needed to design and manage effective, sustainable and efficient global supply chains of tomorrow.

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Course 1 of 4 in the Strategising: Management for Global Competitive Advantage Specialization

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Beginner Level Beginner Level

Hours to complete Approx. 27 hours to complete

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Money Flow

On the basis of the invoice raised by the producer, the clients examine the order for correctness. If the claims are correct, money flows from the clients to the respective producer. Flow of money is also observed from the producer side to the clients in the form of debit notes.

In short, to achieve an efficient and effective supply chain, it is essential to manage all three flows properly with minimal efforts. It is a difficult task for a supply chain manager to identify which information is critical for decision-making. Therefore, he or she would prefer to have the visibility of all flows on the click of a button.

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Supply Chain Manager FAQ:

What is a supply chain manager?

Supply chain managers, or SCMs, help their companies develop strategies to reduce costs and increase efficiency, productivity, and safety. Add your essential supply chain management duties and responsibilities to our supply chain manager job description sample to create a professional and informative job listing for your business.

Can I edit and add to your supply chain management description?

Your SCM job description should reflect your company’s needs. Feel free to customize any section of our supply chain manager job description sample to get a listing that works for your company.

What information should I include when I post a supply chain manager job?

When you advertise a supply chain manager job, you should focus letting applicants know more about the position at your business. Provide candidates with details about the supply chain manager roles and responsibilities they will be expected to handle. Give them information about the qualities and qualifications you’re looking for in your next hire.

Do you have interview questions for a supply chain manager? We have interview questions to go with all of our job descriptions.

After you have created a job description for a supply chain manager, take some time to review our supply chain manager interview questions.

Supply Chain Process.

This section, supply chain training,  is a work in progress and there is much more to come.  We segmented the supply chain by its primary components to make it easy for people to focus their learning in certain areas: Plan it, Buy it, Store it, Make it, Ship it, Sell it.  Last but not least, whether you have a supply chain MBA from a top university or went to the school of hard knox, we can all learn more and get better.

Train by SCM Topic.

  • Plan it:  Supply Chain Planning and Strategy Training.
  • Buy it:   Supplier Management/Procurement Training.
  • Store it: Warehousing, Distribution and Inventory.
  • Make it: Manufacturing and Production.
  • Ship it:  Transportation and Shipping.
  • Sell it:    Sales and Customer Service.

Enablers for the Supply Chain Model.

The first to fully integrate the following technologies will create a near autonomous supply chain: IoT, Big Data, artificial intelligence, blockchain, 3D printing, machine learning and deep learning.  The next 5 years will see more innovation than the last 30 years.  Get involved and find out what opportunities are out there.  There is also plenty of hype with the Digital SCM so be sure to do your due diligence.  Do thorough research and ask lots of questions.  Click into the various links on this page and find a wealth of supply chain training.

  • Artificial Intelligence Training.
  • Big Data Training.
  • Blockchain Training.
  • Continuous Improvement Training. (Lean, Six Sigma…)
  • Digital Transformation Training.
  • Internet of Things (IoT) Training.
  • Machine Learning and Deep Learning Training.

How Supply Chain Management Works

Typically, SCM attempts to centrally control or link the production, shipment, and distribution of a product. By managing the supply chain, companies are able to cut excess costs and deliver products to the consumer faster. This is done by keeping tighter control of internal inventories, internal production, distribution, sales, and the inventories of company vendors.

SCM is based on the idea that nearly every product that comes to market results from the efforts of various organizations that make up a supply chain. Although supply chains have existed for ages, most companies have only recently paid attention to them as a value-add to their operations.

In SCM, the supply chain manager coordinates the logistics of all aspects of the supply chain which consists of five parts:

  • The plan or strategy
  • The source (of raw materials or services)
  • Manufacturing (focused on productivity and efficiency)
  • Delivery and logistics
  • The return system (for defective or unwanted products)

The supply chain manager tries to minimize shortages and keep costs down. The job is not only about logistics and purchasing inventory. According to Salary.com, supply chain managers, “make recommendations to improve productivity, quality, and efficiency of operations.”

Improvements in productivity and efficiency go straight to the bottom line of a company and have a real and lasting impact. Good supply chain management keeps companies out of the headlines and away from expensive recalls and lawsuits.

Supply Chains

A supply chain is the connected network of individuals, organizations, resources, activities, and technologies involved in the manufacture and sale of a product or service. A supply chain starts with the delivery of raw materials from a supplier to a manufacturer and ends with the delivery of the finished product or service to the end consumer.

SCM oversees each touchpoint of a company’s product or service, from initial creation to the final sale. With so many places along the supply chain that can add value through efficiencies or lose value through increased expenses, proper SCM can increase revenues, decrease costs, and impact a company’s bottom line.

Key Takeaways

  • Supply chain management (SCM) is the centralized management of the flow of goods and services and includes all processes that transform raw materials into final products.
  • By managing the supply chain, companies are able to cut excess costs and deliver products to the consumer faster.
  • Good supply chain management keeps companies out of the headlines and away from expensive recalls and lawsuits. 

Why is Supply Chain Management So Important?


Today, more than ever before, supply chain management has become an integral part of business and is essential to any company’s success and customer satisfaction. Supply chain management has the power to boost customer service, reduce operating costs and improve the financial standing of a company, but how does this work?

Improve Customer Services

  • Customers expect to receive the correct product mix and quantity to be delivered on time. For example, if you buy five books from Amazon and only two of the actual titles arrive, one is an entirely different book and two are missing, the customer will lose faith in Amazon, prompting them to leave a bad review and hinder them from returning to the platform.
  • Products need to be on hand in the right location. Customer satisfaction is tarnished if your car’s brake pads fail and the auto repair shop is delayed in making the repairs because parts are not available in-house.
  • Follow up support after a sale must be done quickly. When an appliance store sells a furnace with a warranty and it breaks down when temperatures are below freezing, it is a great possibility the customer will be irate if the heating unit cannot be fixed immediately.

Reduce Operating Costs

  • Decreases Purchasing Cost — Retailors depend on supply chains to quickly distribute costly products to avoid sitting on expensive inventories.
  • Decrease Production Cost — Any delay in production can cost a company tens of thousands of dollars. This factor makes supply chain management ever more important. Reliable delivery of materials to assembly plants avoids any costly delays in manufacturing.
  • Decrease Total Supply Chain Cost — Wholesale manufacturers and retailer suppliers depend on proficient supply chain management to design a network that meets customer service goals. This gives businesses a competitive edge in the marketplace.

Improve Financial Position

  • Insert Profit Leverage — Businesses value supply chain managers because they help control and decrease supply chain expenditures.
  • Decrease Fixed Assets — Supply chain managers decrease the use of large fixed assets such as plants, warehouses and transportation vehicles, essentially diminishing cost.
  • Increases Cash Flow — Firms appreciate the added value supply chain management contributes to the speed of product flows to customers.

Material Flow

Material flow includes a smooth flow of an item from the producer to the consumer. This is possible through various warehouses among distributors, dealers and retailers.

The main challenge we face is in ensuring that the material flows as inventory quickly without any stoppage through different points in the chain. The quicker it moves, the better it is for the enterprise, as it minimizes the cash cycle.

The item can also flow from the consumer to the producer for any kind of repairs, or exchange for an end of life material. Finally, completed goods flow from customers to their consumers through different agencies. A process known as 3PL is in place in this scenario. There is also an internal flow within the customer company.

Great Lessons from Quotes

“Self-driving cars will double the capacity of highways because the variability of human drivers will be taken out of the equation.” ~Dave Waters.

“Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” ~W. Edwards Deming.

“For much of Toyota’s history, we have ensured the quality and reliability of our vehicles by placing a device called an andon cord on every production line – and empowering any team member to halt production if there’s an assembly problem. Only when the problem is resolved does the line begin to move again.”  ~Akio Toyoda.

Thought we would end the quotes with this one.  We all have amazing qualities and can be great.  Don’t let fear stand in the way between you and your dreams.  This quote goes well here “Everybody is a Genius. But If You Judge a Fish by Its Ability to Climb a Tree, It Will Live Its Whole Life Believing that It is Stupid.” ~Albert Einstein.

What is Supply Chain Management?

Supply chain management in not only a process served to generate a cost reduction in the budget or a mission to create greater operational efficiencies within an organization. While these are a part of the whole ecosystem, modern supply change management encompasses the strategic alignment of end-to-end business processes to realize market and economic value, as well as giving a firm the competitive advantage over their business rivals.

In recent times, the dawn of the digital age has brought wholesale transformation to the world of commerce. Only twenty years ago, these processes were arduous, labor intensive, time consuming and disorganized. It now may seem like ancient history, delivery times have gone from two weeks to a month down to a turnaround of hours in some cases. Automated systems and high-speed communication have paved the way for supply chain management and its increased demand.

What Can I do with a Supply Chain Management Degree?

Logistics and Supply Chain Management Job Titles and Descriptions

  1. Industry Analyst | Analysts interview individuals in manufacturing, inventory, logistics, warehousing, and procurement roles to establish a company’s business processes and supply chain requirements.
  2. Project Manager | Accountable for leading consultant teams in day-to-day management of client relations. Project managers typically supervise analysts and work with consultants to safeguard that a project is executed according to agreed-on time and cost metrics.
  3. Global Logistics Manager | These individuals oversee a wide range of functions, including warehouse and distribution operations, forecasting, planning, logistics information systems, customer service, and purchasing. Managers negotiate and contract with suppliers and carriers, develop supply chain metrics and strategy, and oversee day-to-day management of logistic functions.
  4. Transportation Director | Responsible for overseeing both the inbound and outbound transportation of materials and finished products from the distribution center. Transportation managers often manage carriers, transportation costs and budgeting, third-party transport providers and freight bill representation. They also negotiate contracts and ensure freight transgresses borders smoothly and effectively.
  5. Supply Chain Sales | Supply chain account managers normally sell supply services, outsourcing work to third-party vendors offering logistic solutions to customers in certain elected industries. The function of this role is both sales and account management.
  6. Supply Chain Consultant | In today’s globalized world, many logistics companies work with foreign distribution centers. In this field, you can work as a consultant, managing a variety of companies, providing tips and strategies on how to best coordinate certain processes.
  7. Procurement Analyst/Purchasing Manager | Purchasing managers, as the title implies, oversee the company’s purchasing department. A procurement analyst or manager might work on analyzing historical data, past purchasing cost for materials, forecasting future costs and finding prospective vendors. This is a complex role from identifying suppliers of raw goods, negotiating contracts, and managing suppliers once they are in place.

How to Start a Career in Supply Chain Management

Having a relevant education is essential for anyone attracted to a career in logistics and supply chain management. Many employers today actually prefer a master in supply chain management degree or higher education in this industry. Those interested in vying for an upper level management position need to consider their academic options. Programs that offer internship opportunities, is a great way to get real-life experience in the field. This can be a key component identifying how you differentiate yourself from your peers.

The GBSB Global Business School Master of Science in Operations and Supply Chain Management degree courses aim for a high level of integration between management techniques and the technologies that they control, with an emphasis on the strategic decision-making and international supply chain management across international borders.

The curriculum covers such topics as:

  • global supply chain design and management
  • global project management
  • quality management
  • financial management

Students who chose the Master of Science in Operations and Supply Chain Management degree are often pursuing management or consulting positions in Europe and around the world in supply chain management, operations management, manufacturing, purchasing, or related fields. If you are interested in pursuing any one of the listed careers, don’t hesitate to contact our admissions department to find out more.

Written by Emily Dawn Szajda, GBSB Content Manager


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